Help docs
Everything from first signup to reading verdicts. Stuck anyway? Open a ticket from Help inside the app; a human answers.
Getting started
From signup to your first screened call in about ten minutes.
10 min
Lookup API reference
The POST contract every integration speaks: request, response fields, errors, and the fail-open rule.
6 min
Every platform at a glance
All eight trackers plus custom webhooks: where each request is configured and what it sends.
3 min
TrackDrive setup
A custom webhook on call start, a response parser, and buyer filters on the verdict.
8 min
Ringba setup
Gate routing on a live verdict with a Ring Tree Target and Call Acceptance Parsing.
9 min
Retreaver setup
A Start webhook tags every call with the verdict; buyers filter on it.
7 min
CallTrackingMetrics setup
Screen callers in-flight with a CTM Lambda, or tag and report with webhooks.
9 min
CallRail setup
Score every inbound call and auto-flag fraud numbers so CallRail challenges them next time.
9 min
Phonexa setup
An External Connector block in the Call Logic IVR gates every call before Find Buyer.
8 min
Invoca setup
Real-Time Routing Webhooks can gate the call; screening data works on every plan.
7 min
boberdoo setup
Screen inbound phone leads through boberdoo's Outside Services tab.
4 min
Send a test lookup
Your first three test pings are free; one click proves the whole screening path before real traffic does.
3 min
API keys and rotation
Authenticate your tracker; rotate without downtime.
4 min
Allow and block lists
Upload your own numbers: an allow entry always passes, a block entry always stops, before any scoring runs.
4 min
Reading verdicts
What allow and block mean, and the response logic behind them.
6 min
How billing works
Pay as you go: a prepaid balance, $0.010 per lookup, nothing else.
5 min
Top-ups and auto-recharge
How the prepaid balance works.
5 min
Team, roles, and billing
Seats, permissions, plans, and what happens when things lapse.
6 min