CallerSift

Docs / Team, roles, and billing · 6 min

Team, roles, and billing

Seats, permissions, plans, and what happens when things lapse.

Team and roles

  1. Settings → Team → Invite member. Owners hold every permission; Admins run day-to-day; Members watch the screening dashboard.
  2. Roles are editable per workspace: clone or adjust the permission set as your team grows.
  3. You can never demote or remove the last Owner; the workspace always has one.

Billing

Billing is pay as you go: $0.010 per lookup from a prepaid balance, with a $20 opening top-up, later top-ups from $5, and optional auto-recharge for an amount you choose ($5 to $1,000) when the balance drops below $5. A card is required; payments and saved cards are managed right inside the app under Settings → Plan.

An empty balance never deletes anything: screening pauses (HTTP 402) and your data and history stay. Limits (number streams, lookups per month) alert instead of blocking; if you cross one we talk, nothing breaks.

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